I love being a family law lawyer (most of the time) and leading my team.
Just like you, I started my firm for both balance and financial reward. Armed with a healthy does of optimism and more than a few thoughts and ideas, I thought "it can't be that hard right?"
But things get busy and we normalise 'busy' by working late at night or early morning when everyone else is sleeping, eating more takeaway than we would like to admit and outsourcing our home duties to relieve pressure. The balance we dreamed of becomes a distant memory. We become more stressed and snappy, and our relationships and work quality suffer.
Grow the team. Fix the problems. That was the theory, anyway.
If I had a dollar for every time I told myself and my husband in those early years "I’ll just hire this person and then I won't be as busy," I'd be rich. It was my master plan. Hire people. Get less busy. Problem solved. Spoiler alert: it didn’t get better, my pressure just changed. I was now completing more non-legal work in running the business: marketing, mentoring, client complaints, accounts, IT and HR. It was exhausting, did not spark my joy and did not align with my vision of being a lawyer and how I wanted to run a law firm.
Building a strong team in a regional area is not always easy. The reality is that the talent pool is smaller and investment in growth and training is fundamental. But how do you compete with larger firms offering bigger teams, bigger budgets and shiny things? Throw a global pandemic in the mix and the employment landscape is now substantially changed. As a result, we have since seen an increase in practitioners leaving private practice due to ongoing pressures based on an outdated rhetoric about how the legal profession should operate, and larger firms have become increasingly aggressive in their recruitment intensifying competition for experienced local lawyers
Leading a law firm is not an easy gig and comes with challenges. I have certainly had my fair share.
I clearly remember my lowest point: it was late-2022. I was pregnant with our daughter and the firm had grown to the biggest it had ever been with a team of ten. The firm had just won Employer of Choice at the local business awards and everything felt like it was on track. Then our 2-year old son got sick and things began to unravel. 'Daycare germs' progressed to a three week hospital admission and months of monitoring and care. It was the scariest time in my life!
My personal challenges resulted in me being less present in the firm. In my absence, the team struggled to maintain the stability I had assumed was there. Our team reduced from ten to four, with one of the four on maternity leave.
I had built the team, grown the practice and created what I thought was the answer. But during those overwhelming months when I looked around, I had to ask myself: what did I build this for? It felt more like handcuffs than the freedom I had been chasing. I was now the only lawyer with a client-load of four-lawyers, with a recovering toddler and an eight-week old baby.
I began questioning why things were done (or not done) a certain way. I knew there had to be a better way...
How could I actually have it all: be a present mum and wife; a family law lawyer and lead my law firm. Not perfectly, but consistently without burning myself out.
I got clear on why I created my firm: for freedom and balance. I wanted to be able to be present for my family; I wanted to not take my laptop on holidays; I wanted to take leave during school holidays; I wanted to attend my children's school events; I wanted to share meals with my family; I wanted to work with a team who share my passion; I wanted to be financially rewarded for my hard work and skill and I wanted to excel in my legal career that I worked so hard to build.
I went back to basics and thought deeply about the small changes that would align with the life I wanted to build. I reduced our firms core working hours to 9am to 4pm Monday to Thursday. I created a fixed fee structure to eliminate the billable hour and timesheets. I created internal workflows so I could trust my team to take ownerships of steps in the process. I created high-level intuitive precedents to ensure quality and reduce reliance on me. I focused on training team members who shared my values. I created this structure and trust within my firm with workflows, precedents and fixed fees so that we could all have freedom. This structure is Family Law Circle.